Returns & Refund Policy
Effective Date: April 1, 2026
Our Approach
Each Intentions Kit is thoughtfully assembled by hand using natural and sacred elements. Because of the nature of these materials, we do not accept returns.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at hello@intentionskit.com.
We will make it right as quickly as possible, which may include:
-
Sending a replacement
-
Replacing specific items
-
Providing a solution to ensure your experience is complete
If Something Isn’t Right
Your experience matters to us.
If you’re not satisfied with your kit for any reason, please reach out. We are committed to working with you to find a thoughtful and fair resolution.
Refunds
While we do not accept returns, refunds may be considered on a case-by-case basis if an issue cannot be resolved through replacement or support.
Order Issues
To help us resolve any issues quickly, please include:
-
Your order number
-
A brief description of the issue
-
Photos (if applicable)
Contact
For any questions or concerns, please contact us at: